Product Limited Warranty
Customer Satisfaction Statement
Tamalpais NatureWorks stands firmly behind its work, materials and ultimately its products. If the structural integrity (construction) of one of our indoor products fails during the life of the original purchaser or gift receiver, Tamalpais NatureWorks will make all necessary repairs or replacement of defective part(s). Tamalpais NatureWorks limits its lifetime guarantees on all outdoor furniture to a fix duration of twenty years. Although, with some loving care and routine maintenance it can last much longer.
FINISH (if any)
Tamalpais NatureWorks also stands behind the applied finish of its indoor products for a period of five years from date of purchase. For outdoor product finishes, see lifetime guarantees above. Again, with some loving care and routine maintenance the finish can last much longer.
Our waranty does not provide for any unusual , excessive wear and tear, or use for any purpose other than its intended use. Any misuse of a product will void the product warranty in its entirety.
In some situations all or parts of a product may need to be return to Tamalpais NatureWorks in California for repair or replacement. Tamalpais NatureWorks will pay all transportation costs for products requiring repair or replacement within 90 days of purchase. After 90 days the customer will take responsibility for all
returns, no matter what the reason. A Return Material Authorization
(RMA), is required for all product returns.